We will accept returns within 30 days of the original purchase only if the product was purchased directly from Lunatik webstore. All return, replacement and exchange requests are managed by Lunatik and are made pursuant to the Return and Replacement Policy set forth.

Returns are accepted only on one of following terms:

  • If the product is not as described (requires proof)
  • If the product is damaged upon delivery (requires proof)
  • If the product delivered is still unopened and can be sent back as received

Please note that we first offer exchange or replacement in all possible scenarios, and refund is only offered if Lunatik fails to provide a replacement. This return policy works in conjunction with our warranty, shipping, refund and resolution policies. Customer pays return shipping.